The Elgin Fairlawn, Kolkata

I liked the openness of the lounge because it was always cool and cosy after the hustle and bustle of the day. It was absolutely lovely to be able to step into this gorgeous house with its historical architecture and cosy setting, sit down and sip a cold delicious sweet lassi or have a nice masala chai with Elgin’s delicious homemade biscuits. What made the stay truly pleasant was also the fantastic service of the staff. They were incredible, very polite and attentive to our requests. Five star staff! We had our Bengali family over and had reserved an evening dinner. The service was perfect with the food served on time and at the same time. The menu is quite impressive and the quality of the food is top notch! Every dish we ordered irrespective of the menu type was beautifully plated and delicious! The breakfast was average. I was satisfied with the options but having been to many hotels of this standing, I guess I was expecting some more fruit or a change in the Indian options.

Excellent food at a reasonable price meant we dined in the hotel most evenings. The terrace is particularly relaxing and pretty with lots of fairy lights and plants. The staff are fantastic and it's truly an oasis of calm in a loud and bustling area.

This relic from a colonial past is an absolute jewel to behold! Expecting Kipling and some gin soaked adventurers to emerge from the drawing room at any moment. The rooms are a great size and very comfortable. The staff were fantastic. There's a small bar out the back of the dining room and you can have your g&t on the verandah. It's an oasis in a fantastic location, close to indian museum, New Market and walking distance to Victoria Memorial. It's a bit faded in parts which adds to the atmosphere.

Staying in this beautifully preserved historical building was like stepping back in time, surrounded by elegance and charm. The spacious rooms, tastefully furnished, offered comfort and tranquility. The location is excellent, with delightful restaurants within walking distance. The breakfast was a pleasure to savor each morning. My gratitude extends especially to Debasish, whose politeness and thoughtfulness reflect the highest standards of hospitality. A truly refined experience.

I have been staying at the Fairlawn regularly for 30 years but not since Elgin took it over. I arrived with some trepidation but all my doubts were dispelled immediately! Elgin have given The Fairlawn new life and have cleverly retained the atmosphere and ambience of the old Fairlawn. The service is actually better with friendly helpful staff that go the extra mile to make your stay comfortable and memorable. Thank you and many congratulations!